Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Writing
Writing things for co-workers or customers.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Active Listening
Listening to others, not interrupting, and asking good questions.
Reading Comprehension
Reading work-related information.
Social Perceptiveness
Understanding people's reactions.
Speaking
Talking to others.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Instructing
Teaching people how to do something.
Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Coordination
Changing what is done based on other people's actions.
Persuasion
Talking people into changing their minds or their behavior.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Time Management
Managing your time and the time of other people.
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